At Frozenfry, we strive to ensure customer satisfaction with our services. Our refund policy is designed to provide you with peace of mind and confidence in your purchase. Please read the following refund policy carefully:
3-Day Money Back Guarantee: a. If, within 3 days of your purchase, you find yourself unsatisfied with our services, no longer in need of them, or need to cancel your subscription, we offer a full refund. b. To be eligible for a refund, you must submit a refund request within 3 days of the purchase date. c. Each user is entitled to only one refund request.
Eligibility: a. The 3-day money back guarantee is applicable to users who have never used our services before. b. Users who have previously received a refund are not eligible for another refund. c. This policy is in place to prevent abuse of our refund system.
Refund Process: a. To request a refund, please contact our customer support team via the designated channels provided on our website. b. Our team will review your refund request and process it accordingly. c. Refunds will be issued to the original payment method used during the purchase.
Exclusions: a. The 3-day money back guarantee does not apply to any additional fees or charges incurred outside the initial purchase. b. Customized or personalized services may not be eligible for a refund, depending on the nature of the service provided.
Changes to the Refund Policy: a. Frozenfry reserves the right to modify or update this refund policy at any time without prior notice. b. Any changes to the refund policy will be effective immediately upon posting on our website.
We encourage our users to thoroughly evaluate our services within the refund period to determine their satisfaction. If you have any questions or concerns about our refund policy, please contact our customer support team at [email protected]
Note: This refund policy is subject to the overall Terms and Conditions of Frozenfry.